Heating
Frozen condensate pipe
The commonest reason a boiler stops on the coldest morning of the year.

What this costs
We have this down as 30 minutes of labour and no of materials. The prices below are that, plus VAT, and nothing else.
| Weekday, 8 to 5 Normal working hours. Most work should be this. | £114 | the normal price |
|---|---|---|
| Weekday evening After five, before ten. | £171 | £57 more |
| Saturday Booked in advance, not an emergency. | £171 | £57 more |
| Sunday or a bank holiday Booked in advance. | £200 | £86 more |
| Emergency, any hour Water coming through a ceiling, no heat with a baby in the house, a smell of gas. We come out. | £228 | £114 more |
Where the weekday figure comes from
- Callout and the first hour
- £95.00
- VAT at 20%
- £19.00
- All in
- £114.00
The callout covers the first 12 miles. Beyond that it is £0.55 a mile, one way — we do not charge you for driving home. If the job turns out to be a different job, we stop and tell you before it becomes a different price.
Thawed, and then rerouted or lagged so it does not do it again — which is the half of this job most people do not get.
You can often do this one yourself
Warm water, not boiling, poured along the white plastic pipe outside. We would rather tell you that than charge you for it. If it keeps happening, that is a pipe run problem and worth us looking at.